WebIn addition to its extensive coverage of the private sector, the American Customer Satisfaction Index (ACSI) benchmarks citizen satisfaction for a multitude of federal agencies and departments, as well as two high-usage services of local governments (police and solid waste management).In 1999, the federal government selected the ACSI to be … Webb Heads of Federal Independent Agencies whom are at Level II of the Executive Schedule (ranked by agency’s creation date; if the same, by length of service).8 See Appendix A. These agencies include, but are not limited to, the following: National Science Foundation (NSF), National Aeronautics and Space Administration (NASA), U.S. Agency for
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