Webcloud storage SLA: A cloud storage SLA is a service-level agreement between a cloud storage service provider and a customer that specifies details of the service, usually in quantifiable terms. WebA service-level agreement ( SLA) is a commitment between a service provider and a customer. Particular aspects of the service – quality, availability, responsibilities – are agreed between the service provider and the service user. [1] The most common component of an SLA is that the services should be provided to the customer as agreed upon ...
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